Do you offer international shipping for toys?
FAQs and documentation
We have answers!
Orders & support
Just like playtime, our FAQ can take many shapes — you can mix and match answers from helpful articles, pages, or blog posts to build your perfect info corner.
task_alt
How do I make a purchase?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
table_eye
How can I check my order status?
expand_more
Add relevant text content with the richtext editor. Note that you can also include links and basic formatting in this content, e.g. bold and italic.
free_cancellation
How do I cancel my order?
expand_more
Add relevant text content with the richtext editor. Note that you can also include links and basic formatting in this content, e.g. bold and italic.
local_post_office
How do I know if my order is confirmed?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
payment
What payment methods do you accept?
expand_more
play_circle
Creating FAQs can be a powerful tool to help your customers find what they're looking for, and can have huge SEO benefits.
The best way to create FAQs is as posts — each question is a "blog" post which can be seen in an FAQs blog. Then you can reference these posts in your sections/templates and pull information into sections dynamically (like accordions). This can be powerful as you start to build a "library" of new FAQs. Read more about that process here.
A well-written question and answer with relevant keywords can help search engines understand the main subject of your content, leading to better rankings. It goes without saying that you can and should add relevant links to your content to provide additional information or references. Use bold/strong settings to highlight important text which you want to emphasize for your reader. You can also use italic/emphasis tags to emphasize something specific, adding subtle highlights to your text.
Shipping & returns
Do you offer a free shipping?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
What is your guarantee and refund policy?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
What if my item arrives damaged?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
How do I contact customer service?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
Which countries do you shipping to?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
Product information
Where are your products made?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
Do you offer samples of your product?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
Can I buy your products anywhere else?
expand_more
Add relevant text content with the richtext editor. Note that you can also include links and basic formatting in this content, e.g. bold and italic.
Where can I find more information?
expand_more
Note that this text is a demonstration example of a response you would add to answer a relevant question.
Tip: Increase trust by being clear, informative and transparent with your customers.
Have further questions? Contact us
